Yes — here is a clean copy-paste Refund Policy for MajhaTravel.com, written for a travel website handling flights, hotels, buses, and tour packages. A good OTA refund policy should clearly separate supplier-controlled refunds from platform processing, because airline, hotel, bus, and package refunds usually depend on the underlying provider’s fare or cancellation rules.airindia+2
Last updated on 07-05-2026
This Refund Policy explains the rules, timelines, and conditions applicable to cancellations, amendments, and refunds for bookings made through MajhaTravel.com. By making a booking on our website, you agree to this Refund Policy along with our Terms & Conditions and any service-specific rules communicated at the time of booking.lexitrip+1
This Refund Policy applies to bookings made through MajhaTravel.com for:
Flight bookings
Hotel reservations
Bus ticket bookings
Tour packages
Car rentals or transfer services, if applicable
Any other travel-related service specifically offered on our platform
All refunds are subject to the rules and conditions of the relevant airline, hotel, bus operator, tour operator, car rental provider, payment gateway, and any other third-party supplier involved in the booking.fly-indian+1
MajhaTravel.com acts as an online travel intermediary or facilitator for booking travel-related services. In most cases, refund eligibility depends on the cancellation terms, fare rules, inventory conditions, and refund policies of the actual supplier providing the booked service.timesofindia.indiatimes+1
Refunds may be approved, partially approved, or denied depending on:
The type of service booked
The supplier’s cancellation and refund policy
The time of cancellation
Whether the booking is refundable or non-refundable
Whether the service has already commenced or has been used
Whether the booking was cancelled by the customer, supplier, or due to a force majeure event, holidayindiatours+2
Flight booking refunds are governed primarily by the fare rules of the airline. Some fares may be fully refundable, partially refundable, or non-refundable, while in some cases only government taxes may be refundable. airindia
Where required by applicable airline or aviation rules, eligible refunds must be passed through the booking channel and processed within the prescribed timeline. Recent DGCA-related reporting in India indicates a 48-hour “look-in” window for certain cancellations or amendments without additional charges, subject to conditions, and refund issuance obligations on airlines when tickets are booked through agents or portals.indianexpress+2
Refunds for flight cancellations may be affected by:
Fare type
Sector and route
Domestic or international travel
Time remaining before departure
Airline cancellation or schedule change
No-show status
Ancillary services such as seat selection, meals, baggage, insurance, or special add-onslexitrip+1
If a booking is marked non-refundable by the airline, only refundable taxes, if any, may be returned.airindia
Hotel refunds depend on the cancellation policy of the hotel, room type, rate plan, check-in date, and booking conditions. Many hotel bookings are refundable only if cancelled before the free-cancellation deadline, while discounted or promotional rates may be non-refundable.amazontravels+1
If a customer fails to check in, shortens the stay, or violates the hotel’s booking conditions, the amount may become non-refundable either fully or partially.lexitrip
Bus ticket refunds are subject to the cancellation rules of the concerned bus operator. Refund amounts may vary based on the cancellation timing before departure and whether the operator marks the booking as refundable, partially refundable, or non-refundable.amazontravels+1
If the passenger misses boarding, reports late, or provides incorrect travel details, the booking may be treated as a no-show and may not qualify for any refund.fly-indian
Refunds for tour packages are based on the package cancellation schedule, supplier commitments, hotel contracts, transport arrangements, permit fees, and any prepaid or non-recoverable components. Many travel operators use time-based cancellation slabs for package tours, where the refundable amount reduces as the departure date approaches.tourtimes+1
A typical package refund structure may include advance deductions, supplier penalties, and full retention in case of last-minute cancellation or no-show. Non-recoverable items such as visa fees, permit charges, airfare components, event tickets, peak-season reservations, and special arrangement costs may remain non-refundable even when the balance package amount is partially refundable.priyatravels+2
Refunds for car rental, chauffeur, or transfer bookings depend on vendor terms, reporting time, distance commitments, driver allocation, and whether the ride or duty has already commenced. Once a vehicle has been assigned or the service has started, the booking may be partially refundable or non-refundable depending on the vendor policy.lexitrip
Customers must submit cancellation or refund requests through the booking account, support channel, email, or other official communication method made available on MajhaTravel.com. A refund request is considered valid only after it is received and acknowledged by us or recorded through the proper cancellation process.amazontravels+1
Refund processing will begin only after:
the cancellation request is properly submitted,
the booking is verified,
the applicable supplier rules are checked, and
any refundable amount is confirmed by the supplier, where required.amazontravels
Refund timelines depend on the service booked, supplier processing time, bank/payment gateway cycle, and payment method used. In many OTA and supplier workflows, the platform can only remit the refund after the supplier releases the refundable amount or confirms the refund eligibility.timesofindia.indiatimes+1
As a general policy:
Flight refunds may take up to 7 to 21 working days or longer depending on the airline and payment channel.upstox+1
Hotel, bus, and other supplier-based refunds may take 7 to 15 working days after supplier confirmation.holidayindiatours+1
Package refunds may take longer where multiple suppliers are involved.tourtimes+1
Refunds are usually credited back to the original mode of payment unless otherwise agreed or required by law.bharatatva+1
Refunds may not be available in the following situations:
Non-refundable flight fares, hotel rates, bus tickets, or package components
No-show by the passenger or guest
Failure to board, check in, or report on time
Incorrect customer details entered at the time of booking
Used, partly used, or expired services
Rejection of visa, permit, or entry approval, where the underlying supplier terms do not permit refund
Promotional offers, convenience fees, service charges, processing fees, insurance premiums, or add-on products marked non-refundable
Refund claims raised after the permitted claim periodfly-indian+2
If a flight, hotel, bus, package, or other booked service is cancelled by the supplier, the refund will be processed in accordance with the supplier’s policy and any applicable law. In some cases, the customer may instead be offered an alternative date, credit shell, voucher, rescheduling option, or replacement service.bharatatva+1
If MajhaTravel.com is unable to provide a confirmed service for reasons directly attributable to us and no suitable alternative is accepted by the customer, the eligible paid amount for that unprovided service may be refunded, subject to deductions for already-utilized or non-recoverable components.bharatatva
Refund outcomes may differ in cases of events beyond reasonable control, including natural disasters, floods, strikes, political unrest, pandemics, government restrictions, transport shutdowns, weather disruptions, or other force majeure events. In such situations, refunds will depend on the actual recovery permitted by airlines, hotels, operators, and other suppliers, and full refunds may not always be possible.tourtimes+1
MajhaTravel.com may charge convenience fees, service fees, processing charges, or support charges on certain bookings. Unless otherwise stated, such charges may be non-refundable even when the underlying travel component is refundable, especially where work has already been performed in processing the booking or cancellation.lexitrip+1
Customers are advised to raise any refund-related claim within the period specified in the booking confirmation, supplier rules, or our applicable policy. Some travel businesses state that refund claims for no-show or unutilized bookings must be raised within a defined period, after which claims may lapse. fly-indian
For cancellation and refund assistance, customers may contact:
Majha Travel
MajhaTravel.com
Email: support@majhatravel.com
Refund Support: refunds@majhatravel.com
Phone: [Insert Contact Number]
Address: [Insert Business Address]