Privacy Policy
Last updated on 07-05-2026
Majha Travel (“MajhaTravel.com”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, process, share, and protect your information when you visit or use MajhaTravel.com and any related services, including flight bookings, hotel reservations, bus ticket bookings, tour packages, car rentals, customer support, promotions, and other travel-related services.sotc+1
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.incredibleindia+1
This Privacy Policy applies to all users who visit, browse, register, inquire, make bookings, make payments, contact support, or otherwise use MajhaTravel.com. It applies to personal data collected through our website, mobile communication channels, email, phone support, inquiry forms, booking forms, and promotional campaigns.incredibleindia+1
We may collect the following categories of information:
A. Personal Information
Full name
Mobile number
Email address
Billing address
Gender
Date of birth
Nationality
Passport details, visa details, or other travel document details where required
Government-issued identification details where necessary for travel booking or verification
Emergency contact details, where provided
B. Travel and Booking Information
Passenger names and ages
Travel dates
Destinations
Flight, hotel, bus, or package preferences
Seat, meal, room, or special assistance preferences
Check-in and check-out details
Pickup and drop-off details for car rentals or transfers
Co-traveller details
Frequent flyer or loyalty program details, where applicable
C. Payment Information
Payment method details
Transaction ID
Billing information
Partial card or payment reference details as provided by payment gateway partners
MajhaTravel.com does not store full debit card, credit card, UPI PIN, CVV, or internet banking credentials on its own servers unless specifically stated by an authorised and compliant payment infrastructure provider.mysticindiatourism+1
D. Technical and Usage Information
IP address
Browser type
Device information
Operating system
Access times
Pages viewed
Referral URLs
Search and browsing behavior on our website
Cookies and similar tracking information
E. Communication Information
Customer service requests
Chat messages
Emails
Call records, where legally permitted
Feedback, reviews, survey responses, or complaint details
We collect information in the following ways:
When you fill out forms on our website
When you register or create an account
When you search for travel services
When you make or modify a booking
When you contact us by phone, email, WhatsApp, chat, or social media
When you subscribe to newsletters or offers
When you participate in promotions, contests, or surveys
Through cookies, analytics tools, and similar technologies
From third-party suppliers, business partners, payment gateways, and service providers involved in fulfilling your booking or requesttourmyindia+2
We use your personal data for legitimate travel and business purposes, including:
To search, process, confirm, manage, and deliver bookings for flights, hotels, buses, tour packages, car rentals, and related travel services
To send booking confirmations, invoices, vouchers, schedule updates, cancellation notices, refund updates, and travel alerts
To provide customer support and resolve complaints or disputes
To verify identity, prevent fraud, and maintain platform security
To process payments and maintain accounting, tax, and audit records
To improve our website, services, offers, and user experience
To personalize travel recommendations, offers, and communication
To send promotional messages, newsletters, and marketing communications where permitted
To comply with legal, regulatory, tax, aviation, immigration, security, or law enforcement obligationssantamonicafly+2
We may share your information only as necessary for the purposes described in this policy.
A. With Travel Suppliers
We may share relevant booking and traveller information with airlines, hotels, bus operators, tour operators, destination management companies, car rental providers, visa processing support partners, insurance partners, and other suppliers to complete your reservation or provide your selected service.makemytrip+2
B. With Payment and Technology Partners
We may share necessary information with payment gateways, fraud prevention providers, cloud hosting providers, CRM systems, customer support tools, analytics providers, email service providers, SMS providers, and other technical service partners that help us operate the website and provide services.sotc+1
C. With Government or Legal Authorities
We may disclose personal data where required by law, court order, government request, aviation authority, immigration authority, tax authority, police, or any other lawful authority.legal500+1
D. In Business Transfers
If our business is reorganized, merged, sold, or transferred, user information may be transferred as part of that transaction, subject to applicable law.
We do not sell your personal information as a standalone commercial product.tourmyindia+1
MajhaTravel.com may use cookies, pixels, tags, log files, and similar technologies to:
Enable website functionality
Remember user preferences
Analyze traffic and user behavior
Improve website performance
Measure marketing campaign effectiveness
Provide relevant offers and advertising
Some cookies may be necessary for the site to function properly, while others may support analytics or advertising. Where applicable, consent should be obtained for non-essential cookies and users should be able to manage cookie preferences.cookiehub+1
We retain personal data only for as long as necessary for booking fulfilment, customer service, compliance, fraud prevention, dispute resolution, taxation, accounting, and legal obligations. The retention period may vary based on the type of service booked, supplier requirements, applicable law, and internal record-keeping needs.legal500+1
We take reasonable technical, administrative, and organizational measures to protect your personal data against unauthorized access, misuse, loss, disclosure, alteration, or destruction. These measures may include secure servers, encryption in transit, access controls, payment security measures, and restricted employee access on a need-to-know basis.theindianvoyage+1
However, no method of transmission over the internet or method of electronic storage is completely secure, and therefore absolute security cannot be guaranteed.itdc+1
Because travel services often involve international suppliers and global booking systems, your personal data may be transferred to and processed in locations outside your state or country, including by airlines, hotels, global distribution systems, foreign partners, or service providers engaged in your travel arrangements. Such transfers may be necessary to complete your booking or provide the requested service.santamonicafly+2
Subject to applicable law, you may have the right to:
request access to your personal data,
request correction or update of inaccurate information,
withdraw consent where processing is based on consent,
request deletion of personal data, subject to legal or operational retention requirements,
opt out of promotional communications,
raise concerns about misuse of your personal data.meity+2
To exercise these rights, you may contact us using the contact details provided below.
We may send you travel offers, newsletters, service updates, and promotional messages by email, SMS, WhatsApp, phone, or other channels, where permitted by law or based on your consent or prior interaction with us. You may opt out of promotional communications at any time by using the unsubscribe option or by contacting us directly.makemytrip+1
MajhaTravel.com is not intended for independent use by children. Personal data relating to minors may be collected only when submitted by a parent, guardian, or authorized adult for the purpose of completing a travel booking or related service.termsfeed+1
Our website may contain links to third-party websites, supplier websites, payment gateway pages, and external platforms. Once you leave our website, your use of those third-party platforms is governed by their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites.incredibleindia+1
We may update this Privacy Policy from time to time to reflect changes in law, technology, business practices, or service offerings. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after such updates will be treated as acceptance of the revised policy.itdc+1
If you have any questions, requests, concerns, or complaints relating to this Privacy Policy or your personal data, you may contact:
Majha Travel
MajhaTravel.com
Email: privacy@majhatravel.com
Support Email: support@majhatravel.com
16. Important Compliance Note
Because MajhaTravel.com handles booking data, traveller identity data, payment-linked information, supplier sharing, and potentially cross-border travel data, this policy should be reviewed by an India-qualified legal professional before publication for alignment with the Digital Personal Data Protection Act, 2023, related rules, the Information Technology Act framework, and travel-sector operational requirements.cookiehub+2