Payment Security – MajhaTravel.com

How we keep your payments safe and your data protected

Last updated on 25-06-2026

MajhaTravel.com, owned and operated by Shabad International, Gurdaspur, Punjab, India, is committed to ensuring that every transaction on our platform is fully secure, transparent, and protected. We use industry-standard security technologies and trusted payment partners to safeguard your financial information at every step of the booking process.

1. Our Payment Security Commitment

At MajhaTravel.com, every booking is processed through secure, verified, and compliant payment channels. We do not store your complete card details, UPI PIN, CVV, or internet banking credentials on our own servers.

Our platform is protected by:

• SSL (Secure Socket Layer) encryption for all data transmitted between your browser and our servers
• PCI-DSS (Payment Card Industry Data Security Standard) compliant payment gateways
• Two-factor authentication options for account and transaction security
• Real-time fraud detection and transaction monitoring
• Strict access controls and restricted employee data access on a need-to-know basis

2. Accepted Payment Methods

MajhaTravel.com accepts the following secure payment options:

• Credit cards (Visa, Mastercard, American Express, RuPay)
• Debit cards (all major Indian banks)
• Net banking (all major Indian banks)
• UPI (Google Pay, PhonePe, Paytm, BHIM UPI, and all UPI-enabled apps)
• Mobile wallets (Paytm, PhonePe, and other supported wallets)
• EMI options on select credit cards for eligible bookings

All transactions are processed in Indian Rupees (INR) unless specifically stated otherwise for international bookings.

3. SSL Encryption

All pages on MajhaTravel.com that involve the entry of personal or payment information are protected by SSL (Secure Socket Layer) encryption. You can verify this by checking for the padlock icon in your browser's address bar and the "https" prefix in the website URL.

SSL encryption ensures that all data transmitted between your device and our servers is encrypted and cannot be intercepted by unauthorised third parties.

4. PCI-DSS Compliance

Our payment processing infrastructure is PCI-DSS compliant. PCI-DSS (Payment Card Industry Data Security Standard) is an internationally recognised security standard for organisations that handle cardholder data. Compliance means that:

• Your card data is encrypted during transmission
• Card details are not stored on our servers in an unprotected format
• Access to payment systems is restricted and monitored at all times
• Regular security audits and vulnerability assessments are conducted
• Our payment partners independently meet the highest industry security standards

5. Trusted Payment Partners

MajhaTravel.com processes payments through established and independently certified payment gateway partners. These partners are PCI-DSS certified and use advanced fraud detection systems to protect every transaction.

We do not directly handle or store your complete card or bank account information. All sensitive payment data is handled exclusively by our certified payment gateway partners.

6. Safe Booking Practices

We recommend the following safe booking practices when transacting on MajhaTravel.com:

• Always book directly through the official website www.majhatravel.com or our verified agent portal
• Verify the SSL padlock symbol and https prefix in your browser address bar before entering any payment details
• Do not share your OTP, UPI PIN, card number, or CVV with anyone, including individuals claiming to be MajhaTravel.com representatives
• Use a personal and secure internet connection when making payments — avoid public or shared Wi-Fi networks
• Ensure your device has up-to-date antivirus and security software installed
• Log out of your account after completing a booking on shared or public devices
• Report any suspicious communication claiming to be from MajhaTravel.com to support@majhatravel.com immediately

7. Fraud Awareness

MajhaTravel.com and Shabad International will never ask you to:

• Share your OTP, UPI PIN, card CVV, or internet banking password over phone, email, or chat
• Transfer money to a personal bank account or mobile wallet for a booking
• Make payment through unofficial links or third-party collection agents not on the official MajhaTravel.com website

If you receive any such request, do not comply. Report it immediately to support@majhatravel.com or call +91 78146 67706.

8. Booking Confirmation and Receipts

After every successful payment, you will receive:

• An instant booking confirmation by email and SMS to your registered contact details
• An e-ticket, hotel voucher, or booking reference within the stated processing time
• A payment receipt or transaction acknowledgement for your records

If you do not receive a booking confirmation within the expected timeframe, please contact us before making any repeat payment to avoid duplicate charges.

9. Payment Disputes and Failed Transactions

In the event of a failed transaction where your account has been debited but no booking confirmation was received, please follow these steps:

• Do not repeat the payment immediately
• Wait for up to 30 minutes for the transaction to be processed or automatically reversed by your bank
• Contact our support team at support@majhatravel.com or +91 78146 67706 with your transaction reference number and the amount debited
• We will investigate and resolve the matter within 3 to 5 working days

Refunds for failed or duplicate transactions will be credited back to the original payment method as per bank and payment gateway processing timelines.

10. Contact for Payment Concerns

For any payment-related queries, security concerns, or to report suspicious activity, please contact us immediately:

• Company: Majha Travel (operated by Shabad International)
• Website: www.majhatravel.com
• Support Email: support@majhatravel.com
• Phone / WhatsApp: +91 78146 67706
• Address: B-271, Behrampur Adda, Behrampur Galhari Road, District Gurdaspur, Punjab – 143532, India

Our payment support team is available 7 days a week including public holidays.

MajhaTravel.com is operated by Shabad International, Gurdaspur, Punjab, India.